SEND Information, Advice and Support Service

What is the Special Educational Needs and Disabilities (SEND) Information, Advice and Support Service?

  • It is a service which supports parents/carers of children who have or may have special educational needs.
  • It is a service which supports young people who have or may have special educational needs. 
  • We can provide you with information and support on a one-to-one basis.
  • It is a service which recognises the importance of parents, carers, young people and children's views.
  • It is a service which helps the Local Authority and parent/carers and schools work together to meet the needs of children and young people.
  • This is a free impartial service.

What can the service offer you?

  • Someone impartial to talk to in confidence
  • Information about support groups and services in your area
  • The Local Offer
  • Personal Budgets
  • A straight forward explanation of educational procedures
  • Information on special educational needs and disability, health and social care
  • Help to fill in forms
  • Someone to help you put forward your views
  • Someone to attend meetings with you

The service runs an advice line where you will receive advice relating to special educational needs. Information sheets are available on a wide range of subjects including education, health and care plans. There is also a termly newsletter with lots of information for parents/carers, schools and support organisations.

You can also complete our evaluation form to let us know what you think about the service.

Who to contact

SEND Information Advice and Support Officer
01325 405878

Where we are

Venue address
13 Horsemarket

When is it on?

Monday, Tuesday, Wednesday, Thursday
Session information
Monday-Thursday - 8:30am-5pm (Term Time Only)

Other details

Referral required?
Age range
All ages
Supports families of children and young people with Special Educational Needs and Disabilities between the ages of 0-25.
Related links
People and Families Information Support
Local Offer Landing Page
Special Educational Needs Tribunals
Information Factsheets covering Special Educational Needs and Disabilities
Easy read information
Young people's information
Darlington Special Educational Needs Service


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Help with school choice

By P S

Lorraine  Holden was excellent, helped us during our choice for our little boys school.
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